Cancellation Policy

Last updated: 26 July 2026

1. Cancellation before shipping

You may request cancellation of an order before it has been shipped, handed to a courier, or prepared for collection where preparation involves activation, customization, or special ordering. Cancellation is not complete until confirmed by REUNION COMPUTER.

2. How to request cancellation

Contact us as quickly as possible with the order number, customer name, registered telephone number, and reason for cancellation. Requests may be submitted by email to reunionpc@gmail.com, WhatsApp at +973 36095955, or telephone at +973 17695955.

3. After shipping

An order cannot be cancelled after it has been shipped or handed to the courier. The customer may then request a return under the Refund & Returns Policy after receiving the product, subject to its conditions and applicable Bahrain consumer rights.

4. Special and custom orders

Custom-built, specially ordered, personalized, registered, activated, or configured products may not be cancellable after preparation or procurement has begun, except where mandatory law provides otherwise.

5. Refund method

For an approved cancellation where payment has been collected, the refund will be returned only to the original payment method.

6. Processing time

We will initiate an approved cancellation refund within 7 business days. After initiation, a card or bank refund may take approximately 5–10 business days to appear, depending on the customer’s bank or payment provider.

7. Store cancellation

We may cancel an order where a product is unavailable, pricing or product information contains a material error, payment is not authorized, fraud or misuse is suspected, delivery information is insufficient, or the transaction is prohibited by applicable law or sanctions. Any collected amount will be returned to the original payment method.